1. Data Controllers
- El Corte Inglés, S.A. email: firstname.lastname@example.org
- Sfera Joven, S.A. email: email@example.com
- Bricor, S.A. email: firstname.lastname@example.org
- Viajes El Corte Inglés, S.A. email: email@example.com
- Supercor, S.A. email: firstname.lastname@example.org
- Telecor, S.A. email: email@example.com
- Centro de Seguros y Servicios, Correduría de Seguros, S.A., email: firstname.lastname@example.org
- Seguros El Corte Inglés, Vida, Pensiones y Reaseguros, S.A. email: email@example.com
- The corporate address of all aforementioned companies is: Calle Hermosilla 112, 28009 Madrid
- Óptica 2000, S.L. with corporate address at Gran Vía de les Corts Catalanes 613, 8a planta. 08007 Barcelona. email: firstname.lastname@example.org
- El Corte Inglés Grandes Almacenes, S.A. with corporate address at Avenida Antonio Augusto de Aguiar 31, 1069-413 Lisbon (Portugal). email: email@example.com
- Data Protection Officer for all Data Controllers: email: firstname.lastname@example.org
- Please refer to the updated activities of Managers at the following link www.elcorteinglescorporativo.es
2. Primary purpose
The purpose of creating a personal account is to generate a unique customer identifier for purchasing products or services available on any of the El Corte Inglés Group company websites (all jointly known as Data Controllers). This streamlines the process, since it eliminates the need to repeat or enter your personal details into each website when placing the order.
Data Controllers will process your data when managing the purchase of requested products or services.
Data Controllers will process your data when managing the purchase of products or services that they are selling, including distance selling and handling of shipments and returns, as well as when channelling requests for information, suggestions and customer complaints.
Your data will be held for as long as there is a mutual interest in a single record being held, or until you exercise your right to remove it or limit processing thereof.
3. Other purposes
Data Controllers may send advertising or promotional correspondence regarding their products and services (retail, travel, insurance, etc.) via all available channels (including electronic means); these may be of a general nature or tailored to your personal characteristics and interests, which we ascertain through a commercial profile. This profile is based on the information you provide and through automated processing, and we are authorised to use it until consent is withdrawn. Additionally, said information may be used for market research and commercial research purposes, reports on consumption habits, statistical data and market trends, including service improvement surveys.
The legal grounds for processing your data in order to create a personal account is granted by entering the digital account registration contract, whereby you accept the terms and conditions that are displayed on the website and you are thus able to use the available services.
The sending of advertising or promotional correspondence for products and services, as well as the setting up of commercial profiles is dependent on the consent requested using the relevant checkboxes; withdrawal of this consent has no bearing whatsoever on entering the website personal account contract.
There are cases where we have to disclose or submit the data you have provided us with to third parties in order to provide the requested service. These include logistics, transport and delivery companies, installation and/or assembly companies, airlines and hotels, etc.
There are companies that provide other types of services, such as information technology. These technology companies tend to store and process information within the European Economic Area (EEA). As such, we ensure that these are subject to data protection regulations within the scope of application of Spanish law and European Union law.
In certain cases, cloud computing services are contracted outside the European Economic Area (EEA), which involves data being transferred internationally. In such cases, the appropriate guarantees will be put in place to protect your information. You can obtain additional information on these guarantees by writing to El Corte Inglés, whose address is Calle Hermosilla, 112 “ 28009 Madrid Ref. DPO-TRANSFER, and attaching a supporting document (ID or passport).
In addition, your personal information will be accessible by Public authorities, Judges and Courts for addressing any liabilities arising as a result of processing your personal data.
Access, rectification, removal and objection to processing, as well as other rights.
Data subjects are entitled to be provided access to their personal data, as well as to request rectification of incorrect information or, where applicable, request its removal for reasons such as the data no longer being necessary for the purposes for which it was collected.
Under certain circumstances, data subjects may request that the processing of their data be limited. In this case, we will only keep it for making or disputing claims. Additionally, for reasons relating to their particular situation, data subjects may object to their data being processed, in which case their personal information will no longer be processed for those purposes to which they have objected. Where technically feasible, data subjects may request transfer of their data to another Data Controller.
To exercise these rights, in accordance with prevailing law, data subjects can write to El Corte Inglés or to any of its Data Controllers, enclosing a copy of a supporting document proving their identity (ID or passport), to the following postal address: Calle Hermosilla, 112 - 28009 Madrid (Ref. LOPD),
Data subjects may lodge a claim with the Spanish Data Protection Agency (AEPD), particularly if dissatisfied with how their request to exercise their rights has been handled. For more information, visit the website www.agpd.es.